999 pk — Privacy Policy

999 pk is one of Bangladesh's most popular online gaming platforms. We believe that protecting the privacy of your personal information is a core part of our responsibility. This Privacy Policy explains how 999 pk collects, uses, and safeguards your data.

By using the 999 pk website or app, you are considered to have agreed to the terms described in this Privacy Policy. We therefore encourage you to read this policy carefully before registering.

This Privacy Policy is consistent with the 999 pk Terms and Conditions. Reading both documents together will give you a complete understanding of the rules governing your use of the platform.

999 pk collects your information in several ways. Below is a detailed breakdown of what data is collected and why:

In addition, when you contact our support team, information from that conversation may also be stored for the purpose of improving our service quality.

999 pk uses the information it collects for the purposes outlined below. There is a clear reason behind each use, and we never use your data unnecessarily.

• To create and manage your account — to complete the registration process and verify login access.
• For transaction processing — to ensure deposits and withdrawals are completed correctly.
• To provide customer service — to quickly resolve your complaints or queries.
• To ensure security — to prevent account hacking, fraud, and money laundering.
• For Responsible Gaming monitoring — to identify signs of potential gaming addiction and provide appropriate support.
• To meet legal obligations — fulfilling requirements set by regulatory bodies.
• For promotional communications — to send you special offers and bonus information, subject to your consent.
• For platform improvement — to analyze user experience and enhance our services.

999 pk stores your information on secure servers. All data is kept encrypted so that unauthorized parties cannot access it under any circumstances.

• Data for active accounts is retained for as long as the account remains active.
• Even after an account is closed, certain data may be retained for a specified period for legal reasons (typically 5 years).
• Transaction records are retained in accordance with financial regulatory requirements.
• Once the retention period ends, data is permanently deleted — it is not kept in any backup.
• Data is stored in facilities that comply with international data protection standards.

999 pk never sells your personal information to third parties for commercial purposes. However, limited data sharing may occur in the following situations:

• Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Authorities: We may be required to provide information based on a court order or government directive.
• Security Partners: Limited information may be shared with specialized security firms for fraud detection and prevention.
• Responsible Gaming Organizations: Information may be shared with organizations working to prevent gaming addiction when necessary.
• Technology Service Providers: Encrypted data may be shared with cloud services or technology partners for platform operations.

The 999 pk website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Used to maintain login sessions and ensure core functionality. These cannot be disabled.
• Analytics Cookies: To understand which pages users visit most. You can turn these off.
• Preference Cookies: To remember your language and display preferences.
• Security Cookies: Used to detect suspicious activity.

You can delete or manage cookies at any time through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

Every registered user on 999 pk has the following rights regarding their personal data. We fully respect and uphold these rights.

999 pk follows the highest industry security standards to protect your data. Our security infrastructure is continuously updated to ensure protection against emerging threats.

• All data transfers are secured with SSL/TLS 256-bit encryption.
• Data stored on servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is supported and recommended.
• AI-powered fraud detection system active 24/7.
• Regular security audits and penetration testing are conducted.
• If a suspicious login is automatically detected, the account will be temporarily locked.
• Our staff also only have access to the information they need.

999 pk strictly prohibits anyone under 18 from registering or using the platform. We believe it is our ethical responsibility to take every possible precaution to protect the data of minors.

• Age is verified at registration, and age confirmation is mandatory as part of the KYC process.
• If a minor's account is identified, it is immediately suspended.
• Any data collected from a minor is deleted immediately upon discovery.
• If a parent or guardian has concerns, they may contact support to request an account investigation.

999 pk reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you in the following ways:

• Advance notification will be sent to your registered email address.
• A pop-up notification will be shown when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly, especially when returning to the platform after a long absence.